Table of Contents

Use of Website

By using this website (preciouscarats.com), you agree to abide by the following Terms & Conditions.

You must be at least 18 years old and legally capable of entering into binding agreements to make a purchase.

Intellectual Property

All content on this website — including gemstone images, videos, descriptions, logos, designs, certificates, and editorial copy — is the exclusive intellectual property of Precious Carats.

You may not reuse, reproduce, copy, download, screenshot, share, or redistribute any content without written permission.

Legal action may be taken against unauthorized use or theft of brand assets.

Accuracy of Information

We make every effort to ensure product details — such as weight, price, images, certification data, and descriptions — are accurate and updated.

However, rare discrepancies or typographical errors may occur.

We reserve the right to correct errors and update listings without prior notice.

Right to Refuse or Cancel Orders

We reserve the right to refuse or cancel any order under the following conditions:

  • Pricing or stock errors
  •  Suspicious/fraudulent activity
  • Disrespectful behavior with our team
  • Repeated returns or misuse of policies

In such cases, any amount paid will be refunded in full or as store credit, based on the situation.

Limitation of Liability

While we strive to deliver exceptional quality and care, we are not responsible for:

  • Delays caused by courier partners or customs
  • Indirect losses (e.g. time, energy, opportunity cost)
  • Any belief-based results (e.g. astrological outcomes or expectations)

Our liability is strictly limited to the actual value of the gemstone or product purchased.

Astrology & Personal Beliefs

We respect spiritual, cultural, and astrological traditions.

However, we do not guarantee specific life outcomes based on gemstone usage.

Always consult a qualified astrologer or advisor for personal guidance.

Our content is informational and not a substitute for professional advice.

External Links & Third-Party Tools

We may use trusted services like Razorpay, Zoko, Meta (Facebook), Google Analytics, and others to provide secure payment, WhatsApp assistance, and customer engagement.

We are not responsible for the privacy practices or content of third-party platforms.

Governing Law & Jurisdiction

All disputes are subject to the laws of India and fall under the exclusive jurisdiction of courts in Delhi, India.

Acceptance of Other Policies

By using this website or making a purchase, you agree to abide by our:

  • Return & Cancellation Policy
  • Shipping & Delivery Policy
  • Payment Policy
  • Privacy Policy