Transparent Operation

Seamless, Secure, and Honest—From Mine to You. 

At Precious Carats, we believe that transparency is not just a value—it’s the core of how we operate. Every step of your journey with us, from browsing to delivery, is built to be seamless, secure, and fully traceable. 

1. Browse with Confidence 
Our website is designed to give you clarity, not confusion. Each gemstone is listed with detailed specs—carat, origin, treatment status, certification, and price—so you always know exactly what you’re selecting. 

2. Personal Consultations 
Need help deciding? Our trained gemstone concierge team is just a message away. We offer thoughtful, pressure-free guidance to help you select the right gemstone for your needs—based on energy, suitability, and your own pace. 

3. Ethical Sourcing & Grading 
We partner directly with ethical mines and trusted suppliers. Once in our hands, each gem is graded, tested, and certified by leading global and national labs. These include GIA, IGI, C. Dunaigre, GRS, GFCo, Gubelin, SSEF, ICA, LOTUS, and Bellaraphon internationally, and ITLGR, IGITL, IIGJ, IGI India, GTL, and IDT nationally—ensuring full authenticity before it ever reaches you. 

4. Custom Design Options 
Choose from our evolving design bank, or get in touch with our concierge for more personal customization options. Whether it’s a classic solitaire or a Vedic talisman, every piece is crafted with care, precision, and elegance. 

5. Secure Payment & Easy Checkout 
Our checkout process is secure and smooth, with flexible payment options. You’ll get real-time order updates and invoice transparency at every stage. 

6. Fast & Insured Global Delivery 
We ship across India and worldwide through trusted logistics partners like Blue Dart, FedEx, EMS, and Brinks. Every shipment is fully insured and carefully packed. Delivery within 5–7 days for ready-to-ship items, and 10–15 days for custom-made jewelry. 

7. Easy Returns, No Questions Asked 
We offer a hassle-free 10-day return policy for most orders. If a gemstone doesn’t feel right, we’ll take it back—no long forms or fine print. 

From the first click to final delivery, our operations are built on
trust, clarity, and care.